Privacy Policy
Your privacy matters to us. This policy explains what personal data we collect, why we collect it, and how we use and protect it.
Introduction
Airworld Tours Limited ("we", "us", "our") is committed to protecting and respecting your privacy. This policy explains how we collect, use, disclose and safeguard information about you when you visit www.airworldtours.co.uk or make a booking with us. Please read this policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.
Information We Collect
We may collect personal information that you voluntarily provide to us when you make a booking, register on the site, sign up for our newsletter, or contact us. This includes: name, address, email address, telephone number, passport details, payment information, and any special requirements (such as dietary needs or disabilities). We also automatically collect certain information when you visit our website, such as your IP address, browser type, operating system, referring URLs, and pages viewed.
How We Use Your Information
We use the information we collect to process and manage your bookings; communicate with you regarding your travel arrangements; send you updates, offers and promotional material (where you have consented); comply with legal obligations; improve our website and services; and prevent fraudulent activity. Information you provide about yourself and members of your party (name, address, special needs/dietary requirements, etc.) must be passed on to our service providers such as airlines, hotels and other travel suppliers in order to fulfil your booking.
Sharing Your Information
We may share your personal information with: travel suppliers (airlines, hotels, transfer companies, etc.) necessary to fulfil your booking; regulatory authorities and public bodies where required by law; third-party service providers who assist us in operating our website and conducting our business, subject to those parties agreeing to keep this information confidential; and in connection with a sale or merger of our business. We do not sell your personal data to third parties for their own marketing purposes.
Sensitive Personal Data
Some information you provide, such as data relating to your health or religion (for example, dietary requirements or medical conditions relevant to travel), may constitute sensitive personal data under applicable data protection law. We collect this information only where necessary to fulfil your booking and do so only with your positive consent. By providing such information you consent to us processing it for the purposes described in this policy.
Marketing Communications
From time to time we may contact you with information about our products, services, special offers and promotions. You may opt out of receiving marketing communications at any time by emailing us at info@airworldtours.co.uk or by using the unsubscribe link in any marketing email we send you. Please note that even if you opt out of marketing communications, we may still send you transactional messages related to your bookings.
Cookies
Our website uses cookies to distinguish you from other users, improve your browsing experience and help us analyse how the site is used. By continuing to use our website you consent to our use of cookies. You can control and manage cookies through your browser settings; however, disabling cookies may affect the functionality of certain parts of the site.
Data Retention
We retain your personal information for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting or reporting requirements. Where we no longer need to retain your information, we will securely delete or anonymise it.
Security
We take the security of your personal information seriously and use appropriate technical and organisational measures to protect it against unauthorised access, alteration, disclosure or destruction. All credit card transactions on our site are processed through Secure Server Technology. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.
Your Rights
Under applicable data protection law you have the right to: access the personal data we hold about you; request correction of inaccurate or incomplete data; request erasure of your personal data in certain circumstances; object to or restrict our processing of your personal data; and withdraw consent at any time where processing is based on consent. To exercise any of these rights please contact us at info@airworldtours.co.uk or write to us at our registered address.
Third-Party Websites
Our website may contain links to third-party websites. This privacy policy applies only to our website. We encourage you to read the privacy policies of any third-party sites you visit, as we have no control over their content or practices and accept no responsibility for them.
Changes to This Policy
We reserve the right to update this privacy policy at any time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we are protecting your information. Your continued use of our website after any changes constitutes your acceptance of the updated policy.
Contact Us
If you have any questions or concerns about this privacy policy or our data practices, please contact us at: Airworld Tours Limited, telephone: 020 8381 3333, email: info@airworldtours.co.uk.
