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Airworld Tours - Customer Comments

Country : 
Spain
 This is the second time I have used Airworld Tours and have been impressed by the diligence and knowledge and follow up with correspondence and tickets, also I feel you are competitive financially. Well done, I would recommend you to others.  
Patricia Robinson
Mauritius
 Very impressed so far, your travel consultant was very helpful, polite and answered all of my questions. After making an initial follow up call your travel consultant respected my request to not call again that I would call when I am able to confirm, which I did, and I got through very quickly each time I called. I will recommend Airworld tours to my colleagues.  
Janette Inglis
 A repeat client having travelled with Airworld for the last 6 years to the same destination, hotel etc, on booking this year the usual availability was limited, however your travel consultant went to great extremes to accommodate my request explaining the desired option for that location. My booking was met with great courtesy and politeness. Thank you. 
Evelyn Richardson
 We would like to thank you very much for arranging our wedding and honeymoon. You were very patient and helpful and we are over the moon at how it was all arranged. It was a magical, romantic experience which was everything we could have wished for and we have wonderful memories to last a lifetime! Thank you so much! Kindest regards Ruth and Peter  
Ruth & Peter Adams
 I would like to thank you for organising my wedding/ honeymoon trip. Everything went perfectly well, from my first email enquire with zillions of questions about weddings abroad to finalising my all my booking to the end, your assistance has been impeccable. We had an amazing time and the hotel staffs at the Maritim were incredible and attentive and helpful, which made our stay there extra special. I definitely recommend my friends and family to book their further holidays with you. Thank you Kind regards Roseli Skavinski Diffenthal  
Roseli Skavinski Diffenth
 We had a wonderful stay at the Heritage Awali. We loved the hotel and the dine-around experience with the Telfair Hotel. It was the staff that made the holiday for us. Everyone was so gracious, helpful and attentive; they couldn't do enough for us. We enjoyed the golf course too. Challenging for both the low and high handicappers. We have played golf at many courses, mainly in Europe, and this was as good as any we have played. Also, it was never crowded and there was no waiting on the tees. Great! All in all, a fantastic holiday and we would not hesitate to return and book through Mauritius holidays Direct. Kind regards Anne  
Anne
 Thank you so much for organising what proved to be a great holiday, from the minute we landed in Mauritius we had friendly faces guiding us to our transfer without a hitch. Getting us to the Heritage Awali again fantastic welcome. We have had a great time accommodation lovely, clean friendly plenty of food and drink and so much variety. Highly recommended. We can't thank you enough, back to normal now. Kind Regards Liz & Chris Drummond  
Liz & Chris Drummond
Maldives
 Many thanks for the card you sent regarding our holiday in Lux it was a very nice thought. I wanted to drop you a line to let you know how much we enjoyed the holiday. Lux is not only a beautiful island but the people, accomodation and service were first class. From the moment we set foot on the island we were so impressed with the way we were treated. This is our 5th visit to the maldives and I have to say this is our favourite island. The all inclusive package was perfect. If you receive any further queries on upgrading from your customers there is absolutely no need. The only extras we paid for was a speedboat trip to snorkel around a reef and the laundry. So if you are ever asked which island to recommend Lux is definately a must. Many thanks for looking after us, hope to speak to you soon.  
Karen
Mauritius
 Further to my telephone call to your on office Friday 17 February, We would like to confirm the service you gave us was second to none - very good knowledge of the Island also excellent knowledge of the hotel situation and services offered,we were very impressed. Your staff in Mauritius did a wonderful service of meet & greet the drive to the hotel was very comfortable we were very tired. We had a wonderful holiday and that's thanks to you. There is not any thing we could complain about, most enjoyable. Thank you, Kindest regards to all involved.  
Mrs Marion Davis
Spain
 I am a customer who recently booked six adults into a hotel -The Cleopatra, in Tenerife, from three different airports, in March. The Customer service was excellent - in manner, information, time span and follow through. I have been booking family holidays for 20 years -through many organisations -High Street travel agents etc. and I had better service from Airworld Tours than at any time I remember, and less hassle. I would like to thank you for the excellent service by acknowledging it through this email. I will be keeping your company details for future reference. Many thanks Margaret Mc Connon  
Margaret Mc Connon
Mauritius
 I just thought I would drop you a quick line to say that our honeymoon to Paradise Cove was truly paradise! We had an amazing time, the food was spectacular, the hotel was brilliant and the staff were even better! It was such a cosy, private and highly personal hotel. Without any doubt we had the best holiday of our life! Thank you very much Kind regards Mr & Mrs Ozcan 
Mr Ozcan
  Just a quick note to say our Holiday to Le Touessrok was superb. The setting, accommodation, food, staff and the Golf Course are First Class. It is without doubt an idyllic location and a holiday to always remember. The booking was handled in a extremely professional manner. A ground floor room on the Hibiscus wing was requested and provided, leading directly onto the beach – perfect. The transfers to and from the Airport were also perfect and extremely professional. My many thanks to Airworld Tours. We are already researching our luxury holiday for next year! Will be in touch soon. Kind Regards Dave Chandler.  
Dave Chandler
United Arab Emirates
 Whoever you deal with at Airworld Tours they are both friendly and knowledgeable, nothing is too much trouble.  
Graham Smith
Cuba
 The travel consultant who booked my holiday was very helpful and seemed pleasant. I would do business with your company again. Thank you 
Gary Wilson
Jamaica
 We have dealt with Airworld Tours; the travel consultant had a pleasant telephone manner, and seemed efficient and able to provide keen prices. We would use Airworld Tours again. 
Edward Mark Scott
Cyprus
 Excellent service from the travel consultant at Airworld Tours, from initial enquiry through to final booking and even afterwards service exemplary.  
Joanne Murray
Mauritius
 Travel consultant at Airworld Tours was very friendly and very informative there was no pressure given just all the facts and costs entailed. Very prompt call after initial enquiry on internet, gave all details on email so that I had everything in black & white. 
Caroline Pryce
 Airworld Tours gave me a first class service when answering my many questions during my booking of the Hilton in Mauritius. 
Ronald Newton
 Very competitive prices, good efficient service; Replies to queries returned in good time. 
Barry Hill
United Arab Emirates
 I would like to congratulate your team at Airworld Tours, who normally just goes that extra mile in sorting my family holidays. Also deals with changes made by me without a fuss. 
John
Spain
 We have previously booked seven holidays with you and have always had good service. We have always been satisfied and look forward to future holidays with your company. We have recommended your company to our friends. 
Geoffrey Lever
Mauritius
 Our honeymoon was better than expected, everything was first class. Dealing with Airworld Tours was a joy; they took away all the stress of booking our honeymoon. These prices were the best I found; I will use them from now on. Marcus 
Marcus Mcdonnell
 Professional service where the advisor (Mohammad) was enthusiastic and patience was evident. We tended to consider a lot of options and Mohammad was helpful and willing throughout. Great work. 
Mr Nisil Sheth
United Arab Emirates
 We mainly use Airworld Tours and have done now for many years as do our family. We feel at Airworld, they strive to tailor your holiday package and give you everything you may need on a holiday while trying to stay within your budget (usually better). For this we thank Lee in this instance and Airworld Tours 
Stephen
St. Lucia
 This is our 3rd booking. All done through Mohammed and the service has been the same - excellent. 
Howard Parkin
United Kingdom
 Have just booked for the 1st time will Airworld Tours Nov 2010 and would just like to say a big thank you to Maxine for all her help with our special holiday to Jamaica for our friends special birthday - excellent service 
Jacquie Taylor
Mauritius
 The booking process with Hansha was easy, pleasant and helpful. The price was right and everything she promised was delivered. When booking our next holiday you will be the first on the list for a quote. Many Thanks. 
Matthew Reed
 Have booked with Airworld Tours in the past and have always received impeccable service and value. Very helpful staff. Have been cruising for past few years but went to Hilton Mauritius through Airworld Tours with Mr Lee and it was superb. 
Thomas Wilson
 "I can not praise the consultant (Hansha) highly enough. She was very helpfull and very patient. Dealt with all of my queries in a friendly way. I am a 'worrier'. Hansha made me confident and happy about my concerns" 
Sandra Minshull
 Exceptionally good service. Nothing was to much trouble for the operator. The advise was paramount. Very very pleased and would definitly use Airworld Tours again. 
Miss Leanne Nelson
 My Wife was most impressed with the clear comments based on your employee's personal knowledge of the Mauritius and the hotel chosen. 
Mr David Eldridge
 "Price was good. Contact (Hansha) was excellent. very helpfull, made good suggestions. Payment dealt with easily, confirmations were speedy, extra deals were most welcome. Probabely the best service I have had from any tour operator. Will use you again." 
Derek
Oman
 Dear Mohammad Just for your info we have just got around to e-mailing you regarding our holiday at the Shangri-la Al Bandar in Oman we arrive on the 2nd of May everything went very smoothly and we had a wonderful time the hotel was lovely all members of staff working there were very friendly and nothing to much trouble, we are pleased we were changed from the Al Waha to the Al Bandar because as you say the Al Waha was more suited to children but very good that you could use all the facilities in both hotels as we did use their restaurant for the Asian food night which was delicious, it was good that we had the free complimentory half board option as it could of worked out quite expensive to eat and drink with the pound being weak against the rial, we will certainly go back again ,preferably to the Al Bandar so we will be looking out for your special deals. If you ever have the opportunity to go to Oman it is a lovely beautiful country. Thank you for your help and patients while we were booking this holiday Kind Regards Gill & Philip Lovell  
Gill & Philip Lovell
Mauritius
 I am just writing to compliment Airworld Tours and your agents in Mauritius Coquille Bonheur (Christian Lefevre) on providing us with a wonderful holiday at the Hilton Spa Mauritius. The Hilton was just as you say with fantastic amenities, staff, service,food, beach etc. Our welcome at the airport was fantastic with your rep waiting for us with a cold bottle of water for each of us with a refreshing cold flannel to cool us down before we got to our private transfer. Unfortunately we had an accident on our way to the hotel but that was when we found out how kind, thoughtful, welcoming and helpful your agent in mauritius were and also how hospitable the Mauritian people are. On ar rival at the hotel we were welcomed in and taken to a lounge area where again we were given a cold juice and cold flannel while we were booked in. From that point things got better with your agents MD Christian coming to see us and giving us a free days excursion all because of our accident and him apologising to us for the accident, which incidentally they where not to be blamed for in any way. Our day out was wonderful and would recommend to anyone going out on an excursion with Coquille Bonheur is a must. From booking our holiday with you to getting back home and everything between was handled professionally, courteously, with all my queries answered. Thanks for a terrific holiday and pass on our gratitude to Christian. Kindest regards Glenn Edwards 
Glenn Edwards
 Just wanted to say what a wonderful holiday we had. I just want to say you made it extra special and even with all the Icelandic problems, we were stress free. The Hotel was fab fab !!!!!! and wonderfull. The staff were the most helpfull and everthing with gods blessing went well. Thanks once again for booking a wonderful holiday for us. You were a truly pro with our booking. Mina and Kishor  
Mina And Kishor
 Hi Chi Just to let you know we have just returned home, and luckily got the return flight we were booked on too. First off, thank you so much for arranging our holiday and to thank you and all the representatives of air world tours, especially Nathalie (from Coquille Bonheur) in Mauritius for taking care of us. Everything you arranged went very smoothly from the pick up at the airport to keeping us informed about the volcanic ash problem and any events affecting us. We have put your in our address book and any overseas holidays we will certainly come back to you, and will advice any friends and family to use your office too. Many thanks David and Christine Cunningham  
David And Christine Cunni
 We had a fantastic holiday and all the arrangements you put in place were spot on. For the record,the Maritim Hotel was outstanding with great facilities, beautiful rooms and service to die for. This certainly is a hotel you should have no fears in recomnending to your clients. Once again my sincere thanks for making our holiday a memorable one. Best regards, Jim  
Jim Snoddy
 We had a brilliant time at the Heritage Awali in Mauritius. Thank you for the recommendation, and we would have no hesitation in recommending it ourselves. It definitely made sense to book the all inclusive package, otherwise the extra meals and drinks would have cost a fortune. Many thanks once again. With kind regards. Christine Turner  
Christine Turner

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